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The 12 month warranty will apply from the date of a mobile being repaired. The warranty does not include any man made damage (dropping, smashing, liquid damage, etc). This warranty also does not include software issues unrelated to the repair and any damage that appears to have occurred as a result of the failure of any other parts contained within the device and which were not replaced by the technician during the original repair (e.g. swollen battery).
All warranty claims made more than 48 hours after the initial repair must be dropped off to our Varsity Lakes address and the customer has one chance to meet up at a prearranged time to claim on the warranty.